Tourism

Tourism is all about anticipating the needs of local and international travelers. As travelers are away from their usual environment for a bit of rest and recreation, and some even for business, it is the job of hospitality and tourism professionals that the short term stay of their guests should be a pleasant, convenient, and memorable experience.

Working in the tourism industry means job opportunities in the transportation, hotel & accommodation, entertainment, retail, and fine dining sectors.

The objective of this programme is to provide you with useful skills in communication and guest relations. Plus building a strong work ethic and good customer-service persona. This Programme will equip you with the skills and expertise needed to become a competent tourism professional.

PROGRAMME CONTENT INCLUDES:

• Understanding of the tourism workplace
• Tourist destinations in New Zealand and the World
• Customer service
• Promoting tourism
• Understanding tourists and their needs
• Personal presentation
• Industry related knowledge and experience
• Up to date CV that is stored on our secure database for future updates
• and much much more!!!

QUALIFICATIONS AVAILABLE:

• New Zealand Certificate in Tourism (Introductory Skills) Level 2
• National Certificate in Educational Achievement Level 1
• National Certificate in Educational Achievement Level 2
• New Zealand Certificate in Foundation Skills Level 1
• New Zealand Certificate in Foundation Skills Level 2

ENTRY CRITERIA:

All students who wish to enrol must go through a selection interview process. Participants who meet this eligibility are able to take part in these programmes:

• 16 years and above and left school
• Commitment to completing the qualifications
• Have an appropriate level of literacy & numeracy skill to study at level 1 or 2