Accessibility Statement

At People Potential, we are committed to making our website and services as accessible and inclusive as possible for everyone.

We want all people who visit our website, including learners, whānau, employers, staff and members of the community to be able to access, understand and use the information and services we provide.

Our commitment to accessibility

We are working to make our website accessible to people with a wide range of access needs, including people who use assistive technologies such as screen readers, keyboard navigation and other accessibility tools. Where reasonably practicable, we aim to make our website consistent with recognised accessibility standards and good practice, including the New Zealand Government's digital accessibility guidance. We are continually working to improve the accessibility and usability of our website.

We aim to:

• Provide clear, easy-to-understand information using plain language where possible.
• Use clear headings and logical page structures to make information easier to navigate.
• Provide meaningful alternative text for important images.
• Ensure our website can be navigated using a keyboard.
• Make text and important content easy to read and view across different devices.
• Use clear and descriptive links, buttons and forms.
• Consider colour contrast and avoid relying on colour alone to communicate important information.
• Provide captions or other accessible alternatives for video and multimedia content where appropriate.
• Make important information available on our website where possible, rather than only in downloadable documents.
• Continue to review and improve the accessibility of our website and digital services.

Known limitations

While we are committed to accessibility, some areas of our website or older documents may not yet fully meet all accessibility requirements. We are continuing to identify and address accessibility issues as part of our ongoing website improvements. If you experience difficulty accessing any information or service on our website, please let us know so we can assist you.

Requesting information in another format

If you are unable to access information on our website, please contact us. We will do our best to provide the information or support you need in an alternative format where reasonably practicable. For example, you may be able to request information in a different format or ask for assistance accessing online information or completing a form.

Feedback and accessibility support

We welcome feedback about the accessibility of our website. If you experience an accessibility issue or have difficulty using any part of our website, please contact us and provide as much information as you can about the issue, including:

• The webpage or information you were trying to access.
• A description of the problem you experienced.
• The device, browser or assistive technology you were using, if relevant.

You can contact us by:

Email: hannahr@peoplepotential.co.nz

Phone: 09 4377593

We will consider your feedback and work with you to provide appropriate support or an alternative way to access the information or service where reasonably practicable.

Keeping this statement up to date

We will review this Accessibility Statement regularly and update it as we continue to improve the accessibility of our website and digital services.

Last reviewed: August 2026