First Line Management

This programme is designed for people with leadership skills to effectively manage team when employed in management roles. We will help you further your confidence and teach you skills and knowledge to manage teams to achieve organisational goals in a bi- and multi- cultural environment.

PROGRAMME CONTENT INCLUDES:

• Problem solving and decision making
• Team leadership
• Achieving goals and objectives for a team
• Motivate and involve a team
• Communication
• Managing relationships and promoting positive team performance
• Adapt leadership styles for effectiveness
• Human resource management
• Demonstrate professional and ethical behaviour

QUALIFICATIONS AVAILABLE:

New Zealand Certificate in Business (First Line Management) Level 4

Length and hours:

Flexible

• 24 weeks
• Includes 20 x 6-hour workshops, 8 x 1-hour learning sessions, 4 x 12 hours self-directed learning, 60 workplace hours
• Workshops scheduled to meet the timetable for each intake

ENTRY CRITERIA:

All students who wish to enrol must go through a selection interview process.  Participants who meet this eligibility are

able to take part in these programmes:

• Aged 16 years and above and left school   
• Commitment to completing the qualifications
• Have an appropriate level of literacy & numeracy skill to study at Level 4   
• Students are required to have a placement in industry to complete the practical elements of the programme